System Update, Maintenance and Additional Supports
$120
Provide maintenance service such as security updates and troubleshooting of the installed system.
The maintenance services are as follows.
- Security Update
- Troubleshoot for the wrong operation of the system, Additional Support 40/hour, Minimum Fee : $40 x 4 hours = $160
This service is provided by SSH remote access. You need to accept the remote login from us by modifying SSH config file.
Security updates run once a week at scheduled times. It will be provided as a one-time service.
The basic charge of troubleshooting or Additional Supports is a deposit (4 hours). If you exceed 4 hours (Online Chat, Mail Reply, Debugging and so on), you will be charged for additional cost $40/hour.
Note: For issues caused by devices that cannot be managed from our side (such as routers), we cannot guarantee a 100% resolution. Regarding additional support requests (custom configurations), we also cannot guarantee that the requested changes can be implemented, as they may affect other operations.
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Provide maintenance service such as security updates and troubleshooting of the installed system.
The maintenance services are as follows.
- Security Update
- Troubleshoot for the wrong operation of the system, Additional Support 40/hour, Minimum Fee : $40 x 4 hours = $160